Do you have some questions?
Frequently asked question
We ship worldwide from Meknes, Morocco. Whether you’re in Morocco, Europe, the US, or anywhere else — we’ve got you covered. Shipping times and costs are calculated at checkout based on your location. Standard international delivery typically takes 7–21 business days.
All ZOLBIQO pieces are designed with an oversized fit. If you prefer a more relaxed, baggy look go with your regular size. If you want an even more oversized silhouette, size up. Each product page includes a size guide to help you choose. Still unsure? Contact us at contact@zolbiqo.com and we’ll help you pick the right size.
Yes! We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Sale items are final sale and cannot be returned. To start a return or exchange, email us at returns@zolbiqo.com with your order number and reason for return.
All orders are processed within 1–3 business days after payment is confirmed. Once shipped, you’ll receive a confirmation email with your tracking number. During high-demand periods like new drops or sales, processing may take slightly longer — we’ll always keep you updated.